Tush Mart Privacy Policy – Protecting Your Data in Nigeria
Our Commitment to Your Privacy
At Tush Mart, we value your trust and are dedicated to safeguarding your personal information in line with the Nigeria Data Protection Regulation (NDPR) and other applicable laws. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our stores, use our website, or contact us via WhatsApp or other channels. For questions about our supermarket privacy policy in Nigeria, reach out to us anytime!
Information We Collect
1.1 Personal Information
We may collect the following when you interact with us (e.g., in-store inquiries, WhatsApp messages, or website forms):
- Full name
- Email address
- Phone number
- Physical address (if provided for bulk inquiries)
- Any additional details you voluntarily share
1.2 Non-Personal Information
We also gather non-identifiable data to improve our services:
- IP address
- Browser type and version
- Device type
- Website pages visited
- Date and time of access
How We Use Your Information
We use your data responsibly to:
- Respond to inquiries or complaints (e.g., via WhatsApp or email)
- Enhance your in-store and online experience
- Analyze website usage to improve functionality
- Send promotional updates (e.g., new deals), only with your explicit consent
- Meet legal or regulatory requirements under Nigerian law
How We Share Your Information
We do not sell, rent, or trade your personal data. We may share it only with:
- Service Providers: Trusted partners (e.g., IT support, WhatsApp API providers) who assist our operations, bound by confidentiality agreements.
- Legal Authorities: If required by Nigerian law or to protect our rights.
- Business Transitions: In case of a merger, acquisition, or sale, your data may be transferred with prior notice.
Data Retention & Security
- Retention: We keep your data only as long as needed for the purposes listed above or as required by law (e.g., NDPR mandates). Typically, this is no longer than 3 years unless legally necessary.
Security: We use industry-standard measures (e.g., encryption, secure servers) to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we strive to mitigate risks.
Your Rights Under the NDPR
As a Nigerian resident, you have rights under the Nigeria Data Protection Regulation:
- Right to Access: Request a copy of your personal data we hold.
- Right to Rectification: Ask us to correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (unless we’re legally required to keep it).
- Right to Restrict Processing: Limit how we use your data in certain cases.
- Right to Data Portability: Request your data in a transferable format.
- Right to Object: Opt out of marketing communications at any time.
- Right to Complain: File a complaint with the Nigeria Data Protection Bureau (NDPB) if you believe your rights are violated.
To exercise these rights, email us at info@tushmartng.com or message us via WhatsApp. We’ll respond within 30 days, as per NDPR guidelines.
Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
- Track site performance (e.g., page visits)
Enhance user experience (e.g., remembering preferences)
You can disable cookies in your browser settings, though this may affect site functionality. No personal data is collected via cookies without your consent.
Third-Party Links
Our site may link to external platforms (e.g., social media, WhatsApp). We’re not responsible for their privacy practices. Review their policies separately before engaging.
Children’s Privacy
Tush Mart does not knowingly collect data from children under 16 without parental consent, in line with NDPR requirements. If you believe we’ve unintentionally collected such data, contact us immediately to have it removed.
Updates to This Policy
We may revise this policy as laws or our operations evolve. Changes will be posted here with an updated “Last Updated” date. Check back periodically to stay informed.
Contact Us
Questions about our supermarket privacy policy in Nigeria? Reach out:
Tush Mart
📍 Head Office: Plot 574 Usman Nga-Kupi Street, Zone B, Apo Resettlement, Abuja
📞 Phone: +234 704 368 0482
📧 Email: info@tushmartng.com
📱 WhatsApp: [Chat with Us]
By engaging with Tush Mart’s website, stores, or services, you acknowledge this Privacy Policy.
